Email Marketing Project

As part of the Google Digital Marketing & E-Commerce Career Certificate course, I completed a multi-part email marketing project for a fictional home furnishing brand, Feels Like Home

This simulation covered the full scope of a basic campaign — from setting goals and segmenting a customer list to crafting email content and analyzing campaign performance metrics.

 

The campaign's goal was to: 


 

Segmenting an email list

I manually segmented a small sample email list by behavioral and demographic characteristics, identifying target customers for the campaign’s email sequences. This helped simulate how segmentation supports tailored messaging and better engagement. 

Spreadsheet of email subscribers segmented for three different email sequences

 

Writing email content

Welcome email with the subject line "Welcome home, {{ fname }}"

I've crafted the subject line of a welcome email...

Newsletter announcing the new product line with the following message body: "We’re excited to announce our newest collection that we think you’ll really enjoy. The For All line brings the same quality craftsmanship you’re used to from Feels Like Home, but at a lower cost.  At Feels Like Home, we truly believe that luxury is for everyone, so we’re committed to making our signature style more accessible. From the living room to the kitchen, the For All line includes classic pieces to transform any room — now at a more affordable price than ever."

...the body of a newsletter announcing the new product line of the imaginary company...

Promotional email with the Call-to-action "Redeem your offer now"

...and added a Call-to-action to a promotional email.

 

Analyzing Campaign Metrics

Using basic campaign metrics like open rate, click-through rate, and conversion rate, I analyzed performance data for the company's email sequences. Based on the data, I identified underperforming emails, and estimated when the campaign would meet its target KPIs based on current trends.

Email campaign performance data

 

This project allowed me to apply core email marketing concepts — including segmentation, content creation, and basic data analysis — in a real-world scenario. While simulated, it reflects how I approach marketing challenges with clarity, empathy for the customer, and an analytical mindset.

 

Feel free to check out my other projects below!